Our services

Dynamics 365 CE (CRM)

One connected view of every customer across sales, service and marketing.

Overview

Know every customer. Serve them better.

We implement and extend Microsoft Dynamics 365 Customer Engagement so your teams share one source of truth. From first lead to long-term loyalty, every interaction is captured, automated and measured — giving you the insight to grow.

What we deliver

Our capabilities

Sales, service and marketing on one Dynamics 365 platform, configured around how your teams sell and serve.

Dynamics 365 Sales

Manage leads, opportunities and pipeline with forecasting your team can trust.

Dynamics 365 Customer Service

Resolve cases faster with queues, SLAs, knowledge base and omnichannel support.

Customer Insights – Journeys

Plan targeted campaigns and personalised customer journeys.

Power Platform extensions

Extend CRM with Power Apps, Power Automate and Power BI.

Integration & data migration

Connect CRM with your ERP, website and legacy systems — and bring your data across safely.

Support & optimisation

Post go-live support, user training and continuous improvement.

How we work

Our approach

Fit-gap workshops, iterative sprints and adoption support, so your CRM is used, not just installed.

01

Discovery

We map your sales, service and marketing processes and define requirements.

02

Configure

We configure Dynamics 365 and extend it with Power Platform where needed.

03

Migrate & train

We move your data across safely and train every user group.

04

Go-live & support

We support you through go-live and keep improving after launch.

Explore more

Other services

Digital Transformation

A clear digital strategy tied to your business goals, and the support to deliver it.

Custom Apps

Web, mobile and low-code applications built around the way your business works.

Network

Secure, reliable infrastructure that keeps your offices, branches and remote teams connected.

Cloud

Plan, migrate and run your workloads in the cloud with lower overhead and more agility.

Security

Layered protection for your people, data and systems, from assessment to monitoring and response.

Planning a Dynamics 365 rollout?

Talk to our team about your sales, service and marketing processes.